Business Ethics Commission

The key body that monitors compliance with corporate ethics standards is the Business Ethics Commission, which was set up to consider issues related to compliance with business ethics and any violations of the Code of Business Conduct and Ethics. The commission is chaired by the President of PJSC LUKOIL, who ensures that members of the Board of Directors deal with issues related to compliance with the ethical principles of the Company. If any issues arise that require the attention of the Company’s management, they are escalated to the Chairman of the Commission.

Stakeholders can contact the Business Ethics Commission via all available communication channels, including in English (e-mail: ethics@lukoil.com, available 24/7; writing to the Business Ethics Commission; via telephone). The Business Ethics Commission’s contact details are available in the Code of Business Conduct and Ethics of PJSC LUKOIL, which can be accessed on the external corporate website Russian version and English version.

The confidentiality of an individual reporting a violation is guaranteed. The individual reporting a violation is also entitled to contact the higher management bodies of the Company (Committees of the Board of Directors, the Board of Directors, Meetings of Shareholders) and state supervisory agencies if the individual in question finds that the measures taken with respect to their query were unsatisfactory or believes that, in the course of its consideration, the standards guaranteed by the Code of Business Conduct and Ethics or other rights of the applicant were violated.

The Code of Business Conduct and Ethics is a corporate-wide document, hence compliance with corporate ethical standards is binding upon all employees of LUKOIL Group entities, including foreign ones. Responsibility for compliance by personnel with the Company and the entity's bylaws is borne by the heads of entities.

In 2018, the Business Ethics Commission received four queries that were unrelated to a breach of ethical standards or human rights (consultations about relations with a contractor and on mutual relations among staff were requested).